Emotional Literacy

The ability to understand your emotions, the ability to listen to others and empathize with their emotions, and the ability to express emotions productively. To be emotionally literature is to be able to handle emotions in a way that improves your personal power and improves the quality of life around you. Emotional literacy improves relationships, creates loving possibilities between people, makes co-operative work possible, and facilitates the feelings of community.

Reference:
Steiner, C. & Perry, P. (1997). Achieving emotional literacy. London: Bloomsbury.